Yes, every lamp is handcrafted with natural wax, wood, and glass, ensuring eco-friendliness and high-quality craftsmanship.

Absolutely! You can choose your preferred colors during the personalization process on our product page.

Definitely! Each Ambientlight comes in a beautifully crafted wooden gift box, making it perfect for gifting.

Custom orders usually take 5-10 business days to create, depending on the production cycle

No, the wax layers are solidified and protected by the glass covering. They won’t melt under normal conditions(70.2°C).

Yes, we accept bulk orders and offer special pricing for events and corporate gifts.

Simply tap the base to turn the lamp on or off. Long-press the switch to adjust the brightness.

No, our lamps are portable and come with a rechargeable battery. You can use them without keeping them plugged in.

Yes, all materials round-edged using natural, sustainable, and safe for the environment.

Wipe gently with a dry or slightly damp cloth.

Avoid using harsh chemicals.*

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Shipping time:

•We aim to ship within 2-4 working days of order confirmation.

Usually it takes 5-7 working days to arrive (Hong Kong local).
•International orders may take 7-14 business days. The specific delivery time will vary depending on the region and logistics method.

Yes, a tracking number will be provided once your order has been shipped.

Please contact us within 48 hours of receiving your order, and we’ll assist with a replacement or refund.

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